Enrollment and Attendance Policy

Effective date: September 2, 2026

Program Attendance Modalities and Tuition

The Academy offers one 24-hour curriculum with two live attendance modalities: Live In-Classroom Training and Live Instructor-Led Virtual Classroom Training. A scheduled cohort may include both modalities concurrently. Every participant must complete 12 verified hours of live instructor-led classroom instruction and 12 hours of guided self-paced coursework. Tuition is $499 unless a written cohort notice states otherwise.

Enrollment Prerequisites

TrustLine registration is not required to enroll. Participants should review the professional-provider qualifications and understand that completion of training alone does not authorize paid practice.

Training Agreement and Electronic Acknowledgments

Enrollment applicants must review and affirm the Training Materials, Participation & Copyright Acknowledgment. After an enrolled student receives Training Portal access and creates a personal password, the current agreement (Version 2026.1) must be accepted electronically before the portal unlocks course content. Before live training credit begins, the participant must also complete the live-class reaffirmation covering no recording, personal attendance, account security, and assessment/course integrity. Both electronic acknowledgments are retained as training records and are required for certificate eligibility.

Self-Paced Coursework and Check-In Verification

The full 12-hour self-paced component must be completed before the first live class. During check-in and before live instruction begins, each participant must submit all required completion certificates, assignments, and supporting documentation. A participant who does not submit complete documentation by the check-in deadline receives no credit for the self-paced component and is not eligible for the final Certificate of Completion for that cohort. Late submission after live instruction begins does not satisfy the requirement.

Seat Confirmation and Payment

An enrollment-interest form does not reserve a seat. Enrollment is confirmed only after the Academy issues a written cohort offer and receives payment according to the stated deadline.

Two-Day Live Schedule

The Academy schedules the live portion over two training days. Each day contains 6 credited instructional hours and a separate 1-hour non-credit lunch period. Any additional non-instructional breaks, check-in, technical setup, or administrative time are also excluded from credited training time.

Live Attendance

Participants must personally complete all 12 live instructional hours. Late arrival, early departure, extended absence, failure to return from a break, technical disconnection, camera-off time when visibility is required, or otherwise unverifiable attendance may not be credited. Meal periods and breaks are not instructional time.

Live In-Classroom Requirements

Participants must arrive on time, remain in the instructional space, participate in activities, observe facility rules, and return promptly from breaks. Phones must be silenced. Computers or tablets may be used only for course-related work or instructor-authorized activities.

Virtual Classroom Identity, Access, and Attendance Controls

The registered participant must use individual LMS and virtual-classroom access. Credentials and links may not be shared. The Academy may require government-issued identification and an enrollment-matched display name. The camera must remain on and the participant’s face must remain clearly visible during instructional periods, except during scheduled breaks, an approved accommodation, or a brief instructor-authorized technical interruption. Attendance may be verified using instructor records, platform reports, LMS activity, roll calls, timed checks, polls, knowledge checks, and participation activities.

Session Recording

Participants may not record, photograph, screen-capture, livestream, transcribe through an automated service, reproduce, or distribute course content or participant information without written authorization. The Academy may record sessions or designated portions for attendance verification, quality assurance, accessibility, or resolution of an attendance dispute. Participants receive advance notice, and any required consent procedure will be followed. Academy recordings are access-restricted, are not distributed as course replays, and do not replace live attendance.

Academic Integrity and LMS Use

Each participant must complete their own assignments and assessments. Copying, submitting another person’s work, sharing answers, sharing course files or credentials, or using unauthorized assistance is prohibited. Completion records may be audited before certificate issuance.

Assessment and Certificate Eligibility

The Academy requires at least 80 percent on required assessments and assignments. This 80 percent threshold is an Academy policy; California Family Code section 3200.5 and Standard 5.20 do not prescribe a statewide passing percentage. A certificate is issued only after the Academy verifies all 12 self-paced hours, all 12 live hours, required submissions, the state mandated-reporter certificate, assessment results, attendance, and compliance with course policies.

Missed Time and Make-Up Work

Missed or unverifiable live time cannot be replaced by reviewing a recording. The Academy may offer an approved make-up, transfer, or future cohort option, but availability is not guaranteed and may involve additional conditions or fees stated in the cohort notice.

Cancellation, Refund, and Transfer Terms

Current cancellation, refund, and transfer terms are provided in the written cohort offer. Cohort-specific written terms control if they differ from general website information.

Technology and Accessibility

Participants are responsible for having the technology required for their attendance modality. Accommodation requests should be submitted before the cohort begins. Technical problems must be reported immediately and do not automatically excuse missed instructional time.

Local Court and Provider-List Acceptance

Before enrolling or paying tuition, participants are responsible for reviewing the current local court rules, agency standards, employer requirements, and provider-list criteria applicable where they intend to practice. Bridging Families Academy does not guarantee acceptance by every court or referral list.

Independent Training Provider and Professional Eligibility

Bridging Families Academy is an independent training provider. Its California Professional Supervised Visitation and Exchange Services Provider Training is designed to align with the training requirements of California Family Code §3200.5 and California Standard of Judicial Administration 5.20. The Academy certificate documents completion of Academy requirements and is not a state license, government certification, court appointment, or guarantee of employment or provider-list placement. Individual courts may have additional local requirements or may determine what training documentation they will accept.