Professional Provider Training

California Professional Supervised Visitation and Exchange Services Provider Training

Develop a working understanding of California’s professional supervised visitation and exchange-services framework through 12 hours of live instructor-led instruction and 12 hours of guided self-paced coursework.

Program Overview

Bridging Families Academy offers one 24-hour curriculum with two live attendance modalities: Live In-Classroom Training and Live Instructor-Led Virtual Classroom Training. A scheduled cohort may include participants using both modalities concurrently. All participants receive the same learning objectives, live instructional hours, self-paced assignments, state mandated-reporter component, assessment standard, and certificate requirements.

12 HoursLive instructor-led classroom instruction
12 HoursGuided self-paced coursework
24 HoursTotal education hours
$499Either live attendance modality
California requirement and Academy program:

Family Code section 3200.5 and Standard 5.20 require 24 hours, including at least 12 hours of classroom instruction. The Academy’s 24-hour program provides 12 verified live instructor-led classroom hours and 12 guided self-paced hours. California measures the requirement in instructional hours. Bridging Families Academy schedules those 12 live hours over two training days, with 6 credited instructional hours each day and a separate 1-hour non-credit lunch period each day.

Required Mandated-Reporter Training

The California Department of Social Services mandated-reporter course is included within the 12-hour self-paced component. It is included within the Academy’s 24-hour total and does not add extra hours. Training access is free. A fee may apply to obtain the official Certificate of Completion from the California Mandated Reporter Training platform.

  • Complete the applicable California mandated-reporter online course.
  • Submit the completion certificate with all other self-paced materials during check-in.
  • Apply reporting principles during live scenarios and knowledge checks.
  • Understand the distinction between mandated reporting and routine visit documentation.

Choose Your Live Attendance Modality

When designated for a cohort, in-classroom and live virtual participants may attend the same instructor-led class concurrently. The Academy tracks each participant’s actual live instructional time regardless of attendance modality.

In-Classroom

Live In-Classroom Training

$499

  • 12 verified hours of face-to-face classroom instruction
  • Live hours may be scheduled over two training days
  • Meal periods and scheduled breaks are excluded from instructional hours
  • May be delivered concurrently with the live virtual classroom
  • Live discussion, demonstrations, group exercises, and scenario practice

Virtual Classroom

Live Instructor-Led Virtual Classroom Training

$499

  • 12 verified hours of scheduled, synchronous instructor-led instruction
  • May participate in the same scheduled live class as in-classroom participants
  • Currently delivered through Zoom or another Academy-approved platform
  • Camera on and face clearly visible throughout instructional periods
  • Roll calls, polls, timed checks, knowledge checks, and participation records
One live curriculum:

Both attendance modalities use the same instructor-led curriculum, learning activities, scenarios, assessments, and 12-hour live instructional requirement. Attendance modality is documented in Academy records but does not create a different course.

Included in Both Attendance Modalities

Self-Paced Coursework

Official-source readings, required state training, assigned lessons, written work, knowledge checks, and completion tracking.

Applied Practice

Intake, court orders, exchanges, supervised virtual visitation, objective observation, safety decisions, incident response, and professional writing.

Completion Review

Attendance records, check-in verification, required submissions, assessment results, and certificate eligibility review.

Virtual Classroom Attendance, Identity, and Access Controls

The virtual format is a controlled, synchronous class rather than an open webinar or prerecorded replacement for live instruction.

Identity Verification

Government-issued identification may be checked. The participant’s platform display name must match Academy enrollment records.

Individual Access

Each paid participant receives individual LMS and virtual-classroom access. Credentials and links may not be shared or transferred.

Attendance Records

Instructor logs, platform reports, LMS activity, roll calls, timed checks, polls, knowledge checks, and participation records document attendance.

Continuous Visible Attendance

The registered participant’s camera must remain on and the participant’s face must remain clearly visible except during scheduled breaks, an approved accommodation, or a brief instructor-authorized technical interruption.

Completion Requirements

  • Complete all 12 hours of self-paced coursework before the first live class.
  • Submit all required certificates and assignments during check-in before live instruction begins.
  • Attend and complete all 12 live instructional hours.
  • Participate personally and comply with identity, access, camera, and attendance-verification procedures applicable to the participant’s attendance modality.
  • Earn at least 80 percent on required Academy assessments and assignments. The 80 percent threshold is a Bridging Families Academy policy; California Family Code section 3200.5 and Standard 5.20 do not prescribe a statewide passing percentage.
  • Follow the Training Agreement, conduct rules, intellectual-property restrictions, privacy requirements, and recording policies.
No credit for unverified self-paced work:

Participants who do not submit complete self-paced certificates and assignments during check-in before the first live class begins receive no credit for the self-paced component and are not eligible for the final Certificate of Completion for that cohort.

Training Is One Part of Professional Qualification

Completing the Academy program does not by itself authorize a participant to provide paid professional services. Professional providers must also satisfy applicable age, background, language, insurance, Live Scan, TrustLine, declaration, court-order, and local administrative requirements.

Understand the California Training Framework

The Academy’s 12-live-plus-12-self-paced structure is designed around the 24-hour professional-provider education requirement. The public guide explains the total hours, classroom component, subject minimums, mandated-reporter course, and what a Certificate of Completion does—and does not—establish.

Local-court acceptance must be confirmed before enrollment:

Bridging Families Academy is an independent training provider. Its California Professional Supervised Visitation and Exchange Services Provider Training is designed to align with the training requirements of California Family Code §3200.5 and California Standard of Judicial Administration 5.20. Individual courts may have additional local requirements or may determine what training documentation they will accept. Prospective students are responsible for reviewing the current local requirements in the jurisdiction where they intend to practice before enrolling or paying tuition.